Customer Testimonials
Crown Dodge Service appt: I called two weeks ago and got an appt for my Promaster van. They sent me a text as well as an email reminder for the appt. I arrived and within 5 minutes someone came over to say hello, confirmed my appt and within 5 minutes of that Scott the service adviser came over. He knew exactly what the problem was with the power steering. I was also getting a key programmed and he said it would be an hour. So I waited. There was a nice table in the shade and I was able to do some ...
I’ve been to a few dealerships in the valley and they all treated me so xxxxty as a woman. I had read the reviews about Andre Nazari the internet sales manager so I thought I would reach out and sure enough everything was true. He treated me with the upmost respect and did not play any games with me. I told him what I wanted and he gave me exactly what I asked for and the best deal!! throughout so many dealerships that I have worked with, He made the whole process so easy and smooth.
I didn't end up buying a car but the sales person Ali helped me a lot and never made me feel that I have to buy something I am not comfortable with. Great customer service
This was the first time my wife actually felt easy when purchasing a vehicle. Our salesman was amazing in making both of us feel comfortable throughout the purchase.
Dealer supported all my demands and was very patient and professional though I admit I was very picky.
I thoroughly enjoyed buying a car from Crown Dodge. Although there were one or two issues during my purchase, which is always the case when buying a car,Darren took care of everything. I drove over 100 miles to Crown Dodge because they were the only dealership that had the truck I wanted. Next time I buy a truck, I will drive over 100 miles to Crown Dodge because of they way they treated me and because of the deal I received.
Excelente service very friendly since we arrive he explained everything about the vehicle purchase I definitely recommend for your new car purchase in the future we be attended by maximus
Great service no bull straight to the point. it’s hard to find a dealer who doesn’t waste my time!! I definitely recommend this dealer! Special thanks to Maximus &Jordan
Came in with my daughter who had a very specific need and a challenging credit situation. Maximus not only was professional in showing us the vehicle and all the features but he also diligently worked with the manager and bank to get her a payment she was comfortable with. Excellent service and highly recommended you look up Maximus for your next car deal
Great customer service, knowledgeable, helpful, and communicative. Great to work with. They came through for me many times, always doing whatever they can. I am thankful.
I would not recommend this dealer. They snuck in too many fees that they had said came with the price of the car. They have the new thing called FOREVER WARRANTY. You have to pay the fee for that, it is an additional 5,000. It is mandatory by the way, they tell you it comes with the price listed on the car but it does not. Do not sign electronically because they make changes. They made changes on their screen and did not show up on my screen. They did not print out my paperwork and sent me home with a ...
Went To o credit wants to keep met Maximus Very Helpful Salesman He Help Me Yet get A New Jeep Thank you great people. Go in
Great service and Johnny Lemuz was more than helpful regardless of what the other customer on this review said about him. Johnny not only was helpful but he was very accommodating. He offered me a loaner since he knew my truck would take long for warranty work. Keep up the great work 👍👍
Best customer service I've experienced in a long time. Johnny is extremely helpful, attentive, caring, knowledgeable and I am beyond thankful for the services provided. He gets stuff done in a timely manner. Also had a great experience working with Cliff. He was really helpful and kind as well. Thank you guys for everything!
Down to earth gentleman, help us get the car we wanted. Made sure it was washed clean, detailed and ready to hit the road. Fantastic!
Maximus was awesome. Genuinely caring, makes sure the customer is satisfied. He was with us from start to finish to make sure everything went well.
Jorge Schweizer ~ An outstanding professional with my Rubicon. Made buying process easy. Knowledgable and answered all questions. Call Jorge for any of your car needs.
Jorge did a good job trying to match our car choices with our budget. He took time to go over all the features of the car before we took it home.
I worked with Jordan and Maximus. They got me a great deal on the truck I helped my son get. They were very professional and nice. I would definitely recommend them to a friend.
Jordan who’s not listed here and max were the guys that I dealt with and they were fantastic they gave me a great deal and took great care of me and took the time to find what I really wanted and didn’t pressured into a truck I didn’t want. 10 out of 10. The best place to buy a dodge in the area in my opinion and I’ve been to a lot of dealerships around and they are by far the best.
We were treated with respect and care by Johnny Lemuz . He provided us with a loner and called often with updates. All in all, very good service!Thank you, Kathleen Tepper
Very friendly staff. Good service! A little Pricey for the service. But good after all. Erick helped me with my service. He did a great job.
Extreme professionalism. Kelsey Moran is extremely professional, courteous, and very organized. She made my entire service issue a breeze. Johnny in service as well. Great staff effort.
Great service especially with everything going on with social distancing! My service was very informative, respectful of distance, and kept me up to date about vehicle. I recommend this service department to all my friends.
Great. Mostly worked with darrren Stewart. He was knowledgeable and helpful. My one wish is that I could have gotten more for my trade in.
Cliff is super- service advisor.. very helpful and cashiering staff as well!! Good job everyone!!look forward to using you for years to come🌻 very polite staff!!
Overall a pleasant and ethical experience. My salesperson was Maximus. He was great, very easy going and didn't waste time. His managers and finance officer were equally great to work with, they definitely have some options for the credit challenged individuals like myself. I didn't have to drive far for the van I bought and now I have a dealership close by that I'll be going to for service for the years to come due to there great customer service. Thanks Crown 👍.
I feel like I can trust them, they are gentle ,big inventory to chose from and good prices, they make this purchase to easy, thank you.
Took my 2500 Laramie in for recall work. Dealt with Cliff in Service who took care of ordering parts and scheduling my appoint. Said the work would take one day and and true to his word the truck was ready at the end of the day. I’ve purchased 4 vehicles from Crown Dodge and with every vehicle I’ve been professionally and efficiently taken car of. Thanks Cliff for a amazing job!
Totally satisfied with everybody from sales the finance to all service advisors almost like everybody’s family I even bring the guys lunch when I come
Everything was great! In and out in less than an hour . I was told that the recall fix would take all day and I would need a rental car. Might tighten up on accuracy.
Everyone is always so attentive and helpful! All questions answered! Went above and beyond to accommodate my budget and get me exactly what i needed! Second time visiting and purchasing a vehicle from them and it was everything i expected and more! Thank you!
My 2015 grand caravan needed an hvac motor and diagnostic of suspension. I was not able to get a service appointment by phone so I drove in and waited in line and got an appointment for the following week. I dropped off the car Monday and it was finished the following Wednesday. They replaced the hvac fan motor and the rear shocks.
Overall, I had a good experience working with Aaron Lane in purchasing my 2019 Dodge Challenger GT. He is very friendly person and supportive even after I bought the car, a couple of days later I realized one of the key is not for my car and informed Aaron, he tried to find my keys and when he couldn't he ordered for a new keyfob and he told me that he can mail it to me so that I don't need to drive back to them. I highly recommend him and definitely I will buy my next car from ...
Great selection of trucks as well as cars which is close to my Ventura County home and work location. CROWN DODGE has a great selection.....
Cliff is always great. He explains and recommends additional service. Thanks He should get a 10 for his service. He is the best I ever had there.
I had a very good experience at Crown Dodge. I was able to get the car I wanted at a great price. Good experience thanks
John worked with me and was able to meet at a price we both agreed upon. Happy with my purchase and will recommend to anyone
Appointments for oil changes would be nice otherwise work was done within Two hours. I was well informed by text messages about the progress of the work.
Excellent customer service by Johnny and the cashiers when picking up my car per Johnny was clear and called Me with updates on my service
Took in my Jeep Wrangler 2018 for service and another issue. Taken care of quick and was set up with a rental. Issue was solved with In two days. When I came back to pick up my Jeep service was great and my Jeep was washed and is driving great. Brian and Robert were on it.
I am so pleased with this recent experience. My daughter had previously purchased a used car from Crown and was really taken advantage of. And while I understand that salesman are in this business to make money, this was way beyond that. And besides paying way too much for her car, she didn’t like it! I came back into the dealership with her and we met with Darren Stewart. He was just great! He helped my daughter get into a car she really loves at a price that was much more than just fair. For this we are very ...
Again, as with other times, I have had a good experience at this dealership service center. Johnny Lemuz who helped me, with arranging the service for my grand cherokee, was exceptional. Explained everything and answered all the questions, gave me updates and followed up. Great customer service. Everyone I spoke to, were helpful. Even though I do not live close, I would come back.
Fast and easy. Aaron was great to work with. I told him my needs and he delivered without the back and forth. They say the key to success is to deliver more than what the customer paid for and I got that from Aaron. He will be very successful.
This review is a little late. Several months ago I went to Crown Dodge for an Oil Change. When I purchased my Dodge Durango, X amount of Oil Changes were included. The Service Guy that checked me in stated that the amount of Oil Changes have expired and I would have to pay for all future Oil Changes. I was not happy. This was not explained to me when I purchased my vehicle. I went to find my Sales Person. He stated he couldn't do anything and brought me over to see Mr. Dave Weber. Dave was amazing. He ...
It was a straightforward deal with no pressure. My only concern was buying a truck at my age. That was the fault of whoever stoled my truck. The staff was very cooperative and made it a good experience. Thanks
Jorge schweizer was very helpful to get a car thanks so much we live our new jeep Parriot, highly recommended him whe you look for your new car
Had an oil change and tire rotation today and I was very pleased with the courteous and efficient staff who handled my service today. I would recommend the service Dept.
Went in to trade our car and got the best deal possible!! Thanks @Max for all your help! And Jordan! You guys were awesome!! Second purchase from them.
If you want to buy a car..go see Jesse or Jordan. They will find you the right car with the best price within your budget with little money down. When I bought my Chrysler I was making $8 an hour. I'm about to trade it in and buy 2 more.
David Azizi is the best! Largest and best selection in southern California. Staff are attentive, kind, and friendly with focus on customer service. Highly recommend!
Very good experience and very professional will recommend to others who need work done on there vehicle . Brian was not pushy on trying to sell me other services.
We had the best car buying experience! We were welcomed in by Roberto the sales representative who showed us cars we were interested in, helped us to decide on the car best suited our needs. We bought the new beautiful car and had fun and excitement during the process! Thanks all you guys at Crown Dodge for making it fun and easy for us!
Drove 1.5 hours to purchase a truck and it was delivered as promised over the phone. Mario Amparan was outstanding and Pete Rosca made the paperwork go by quickly. Will Highly recommend
Good dealership with a good selection of vehicles. We were waited on immediately and everyone was very helpful. This was my sons first vehicle he purchased and they made the process enjoyable.
I got a great car. I just got back from Utah and it was very comfortable and did great in the snow, and I love the leather seats. Yes I would recommend Crown Dodge to everyone I know. Thank You all very much. Earlene Benson [email protected]
Max is the man, I called him earlier today and with in hours I was in and purchased my new truck. Max is very professional, and he played no games. He is a man of his words and I will forever be grateful for him. If anyone is going in for a purchase I highly recommend working with Max. Along with Max being great, the rest of the team did tremendous. From Jordan helping out to Sami in the finance department.
Jorge took the time and effort to help me get in a new pick up with in a budget which was a priority for me . Didn’t think it was possible.. Thanks Jorge !!
Thank you Max! You have given me a chance to succeed in life. You took my busted old car and got me into a fully electric super sweet car! I love it and I’m so grateful. Thank you!